Most frequent questions and answers
Physiotherapists are university trained health professionals. Physiotherapists are experts in assessing and diagnosing your pain/condition and help you understand what the problem is. A range of Physiotherapy treatments will help you recovery from injury, reduce your pain and stiffness, increase mobility and prevent further injury so that you can live pain free.
Physiotherapists are experts in providing a range of different treatments options. Most common treatment methods use by physiotherapistsare:
- Soft tissue mobilisation (Massage)
- Joint mobilisation to reduce pain and stiffness (spine or other joints)
- Muscle re-education to improve control, stability and function
- Dry Needling to improve healing, reduce pain and stiffness
- Exercise programs to improve mobility and strengthen muscles and posture
- Clinical Exercise Classes (supervised exercises classes)
- Taping to assist and support joints and reduce pain
- Breathing and airway clearance treatment techniques
- Assistance with work place set up
- Assistance with use of aids, braces, splints, crutches, walking sticks and wheelchairs to help you move around.
No you don’t need a referral. You can make an appointment to see us anytime without a referral. However, if you are Veterans Affairs, you will need a referral for it to be processed through Department of Veterans Affairs.
You can either phone us directly on ph:(03)8822 3020 or email us firstname.lastname@example.org to arrange an appointment.
Yes you can. We have a HICAPS terminal at the practice, which allows you to claim on the spot.Please bring your health fund card with you to all of your appointments.
Depending on the appointment type, appointment costs vary. Please speak with one of our friendly receptionists for details.
Initial consultations are 40 minutes in duration. Our standard/follow up consultations are 20 minutes in duration. Appointment times may vary depending on the specific consultation type and dependent upon the number of areas and complexity of areas treated.
Generally speaking, you are best to wear something comfortable and loose so the physiotherapist can assess and treat the area of concern.
If you have a referral or have current or relevant scans please bring them with you. If you are having a clinical exercise consultation, please wear socks. If you have private health insurance, please bring your card with you.
Our physiotherapists will take a detailed history of your presenting problem and then do a physical assessment to work out what your diagnosis is. The physiotherapist will then explain to you what the best treatment plan is and continue with the treatment in the consultation. At the end of the consultation the physiotherapist will re-assess some physical findings to see how you have improved within the consult. They may provide you will some home exercises or advice to go home with.
The number of physiotherapy treatments will vary depending on the problem and individual. After a thorough assessment, the physiotherapist will discuss their treatment plan for the rehabilitation process with you and be able to advise you on the number of sessions at that point.
Payment is required at the time of your appointment. If you need to cancel or reschedule your appointment, we ask that you provide adequate notice (at least 24 hours) or a cancellation fee may apply.
Yes we do. If you have a referral or relevant paperwork pertaining to the claim, please bring these with you to your appointment.
Yes, we have concession rates for Pension and Health care card holders. Please inquire at the time of your booking.
You can only claim a Medicare rebate (if eligible) when you have a specific referral from your doctor for the Enhanced Primary Care (EPC) plan.
Dry Needling is a treatment method used to release tension in muscle, improve flexibility, reduce pain and overall have a relaxation response. The technique of Dry Needling is when a single-use sterile fine filament needle is inserted in to a muscle, trigger point, joint, or other soft tissues to improve or restore function.
It is a useful adjunct to other physiotherapy manual therapy techniques.
Dry needling provides an overall relaxation effect systemically through the release of chemicals and hormones in the body. Dry needling can also be very effective in the relief of referred nerve pain and can target points of pain much deeper than by soft tissue therapy using hands.
Clinical Exercise is an individualised exercise program designed by your physiotherapist, specific to your needs. It is a form of exercise using a combination of Pilates reformer and trapeze, gym balls, resistance rings and bands, weights and other gym equipment. The physiotherapist develops the program to facilitate “core” stability, postural strength and correction, injury prevention, rehabilitation, flexibility and toning.
If you are interested or have further questions about our Clinical Exercise (pilates), please speak with our friendly reception staff as they can provide you with further details about how our one on one sessions and classes run.